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We now offer Gift Wrapping and FREE Gift Messages on our items.
Policies
Who is Kids Place For Toys? TOP
I'm glad you asked! It's nice to know who you are doing business with.
We are a family owned and operated, home-based business. We started selling on eBay October 2004 and have expanded our services to the Internet to help lower my operating costs and pass the savings along to YOU! You can also find us on Amazon.com as well!

What does this mean to YOU? Powersellers must maintain a certain percentage of feedback and sales levels to reach and maintain this goal so you can rest assured you are dealing with a business that strives to make and maintain your business!
We value your business and will strive to make every customer experience a POSITIVE one for all of our customers. If you should have any problems with your order, PLEASE contact us as soon as possible. We want you to have a fun and positive experience with us and can't do that unless we hear from you! (and that includes all positive feedback as well!)
If you'd like to see our feedback on eBay, please click on the link below and it will take you to our feedback page. I'm sure once you review it you'll see that we are a serious seller.
How do I contact you? TOP
Normal Business Hours are Monday thru Friday 9am - 5pm EST.
WE DO NOT IGNORE EMAILS! Most emails are answered within 24 hours, 7 days a week. If you have not received an answer back within 24 hours, please resend another email to us or you may phone us at 888-308-7411.
If you use the free email accounts from Yahoo or Hotmail, or AOL email, please check your spam/trash folders or use a different email account. Those providers settings are too sensitive and you will not receive emails from us.
Our correspondence mailing address is: Kids Place For Toys, 3417 Steelgate Ct, Middleburg, FL 32068.
For USPS, UPS, Fed Ex or truck deliveries:
Kids Place For Toys
ATTN: Michele Stahl
3417 Steelgate Ct
Middleburg, FL 32068
What are your hours? TOP
Our regular business hours are Monday thru Friday 9:00am to 5:00pm EST. We do try to answer emails and voicemail messages within 24 hours of receiving them, 7 days a week. If you do not receive a response from us within 24 hours, please try to contact us again.
Phone: 888-308-7411 What is your mailing/shipping address? TOP
Our Main Office correspondence mailing address is:
Kids Place For Toys
ATTN: Michele Stahl
3417 Steelgate Ct
Middleburg, FL 32068
For USPS, UPS, FedEx, DHL and Truck Deliveries:
Kids Place For Toys
ATTN: Michele Stahl
3417 Steelgate Ct
What shipping options do you use? TOP
 
We are a US based business and use either United States Postal Service or FedEx. Most of our items will be shipped via United States Postal Service using either First Class Mail, First Class International mail, Priority mail or Global Priority Mail (if over 4lbs in weight) with FREE Delivery Confirmation (for US customers only) depending on weight of the package.
If a package is over 3lbs it will be sent via FedEx and a tracking number will be provided to you.
If you require USPS Express service we can provide that for you at an extra cost to you. All you have to do is let us know.
International shipments are posted within 72 hours. Our shipping costs are set up on our website for US shipping ONLY at this time. If you are interested in International shipping please feel free to contact us for a shipping quote, most emails are answered within 24 hours.
Shipping times:
USPS:
First Class shipping: vary from 3-10 days
Priority Mail: Vary from 2-3 days
Express Mail: Vary from 1-2 days. Most areas are one day but if the ship to address is in a rural area it will be 2 days. You will be notified by email if it will be 2 days.
FedEx:
Commercial/Business: varies from 3-10 days
Home Delivery: varies from 2-10 days
Express: 1-2 days depending on Ship To address
Do you ship Internationally? TOP
YES! We do!
We do ship internationally! All we ask is that you contact us for your shipping costs PRIOR to ordering because it will be different than what is posted on our website. We LOVE our international customers and would love an opportunity to expand our services to you!
And to make it easier for you to shop with us, we can accept PayPal payments made in Pounds Sterling. What is your Return Policy? TOP
Returns will be accepted on all NEW and UNOPENED merchandise that was returned within 30 days of purchase less a 20% Restocking Fee. If it's been opened, we CAN NOT accept the return, NO EXCEPTIONS. If the item is defective, please contact the manufacturer of the product to see about replacement.
If a return is being made due to an error on our part we will pay for all return shipping costs. However, if a return is being made due to a "change of mind", Undeliverable Shipping Address, Unclaimed etc you will be refunded less original shipping charges and a 20% Restocking Fee will be applied.
Returns should be sent to:
Kids Place For Toys
ATTN: Michele Stahl
3417 Steelgate Ct
Middleburg, FL 32068
We must be contacted PRIOR so that we may issue you a RMA #. This number must be written on the OUTSIDE of the package when you send it so we know immediately it is a return and we can process the refund in a timely manner.
What are your Payment Policies? TOP
We accept direct payment from ALL major Credit Cards (no need for a PayPal account), Paypal, Google Pay or a USPS Postal Money Order.
If you'd like to pay with a USPS Postal Money Order, please send it to: Kids Place For Toys, ATTN: Michele Stahl, 3417 Steelgate Ct, Middleburg, FL 32068.
All major credit cards and e-checks can be used through PayPal. You do not need to have a PayPal account to use your credit card. For more information on how to use PayPal, please visit them at:
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PayPal—eBay's service to make fast, easy, and secure payments for your eBay purchases!
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If you are an International buyer please note: We can only accept PayPal at this time, however we DO accept payments from PayPal in for your convenience. If you are interested in purchasing from us, please feel free to contact us with the items you are interested in and we would be more than happy to give you a shipping quote within 12-24 hrs. All of our items are shipped overseas through the Mail. And as an added bonus we include FREE insurance for our International buyers only on your packages. If you decide to purchase from us we can very easily send you a money request through PayPal in Pounds Sterling. It's as simple as that! Do you offer Gift Wrapping and/or Gift Messaging? TOP
We are pleased to now be able to offer this service to our customers.
Gift wrap is offered in either a neutral Birthday or Christmas paper. Cost starts at $3.95 however they are not available on all items.
Gift Messages are always FREE! Privacy Policy TOP
What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to�keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
Do we use cookies?
We do not use cookies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Kids Place For Toys
ATTN: Michele Stahl
3417 Steelgate Ct
Middleburg, FL 32068
888-308-7411
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